Dra. Nadia Rocha Méndez Otolaryngology and Head and Neck Surgery
NOTICE OF PRIVACY
This PRIVACY NOTICE, is prepared to comply with the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS and its Regulations, its purpose is to inform you of the type of personal data that we collect from you, the way in which we use them, we take advantage and with whom we share them. The DR. NADIA ROCHA MÉNDEZ is responsible for the use and protection of your personal and sensitive data, which will be treated based on the principles of legality, consent, information, quality, loyalty, responsibility, proportionality and purpose in terms of the Law.
Personal and sensitive information
As a client of any of our medical services, we may request personal and sensitive information, among others, as the case may be, regarding: The names that identify you, place and date of birth, marital status, address, occupation, Federal Taxpayer Registry , email, phone numbers. As well as official proofs, photographs and images that prove your identity and the information that you declare (tax identification card, birth certificate, CURP, etc.) Asset data such as general information about your bank account. Information and family medical history about your spouse, children, parents, etc. Sensitive information such as: past and present health status, weight, height, accidents, allergies, injuries, fractures, non-pathological personal medical history, genetic information, previous medical and / or surgical treatments, eating habits, biometric information. In general, all personal and sensitive information that is directly or indirectly related to the treatment, diagnosis, medical and clinical studies, etc., carried out.
Use of personal and sensitive information
The DR. NADIA ROCHA MÉNDEZ collects personal and sensitive information, through electronic, physical or telephone means, in writing and / or verbally for the fulfillment of the following purposes: Highly specialized medical care in the area of Otolaryngology. Schedule appointments, as well as inform you of changes in dates, times and location of medical consultations, provide information on medical and surgical studies performed. Creation of electronic medical records, as well as their analysis, study and updating. Issuance of specialized medical diagnoses and provide guidance and medical advice in the management of Otorhinolaryngology. Request external specialized services that are required for the proper diagnosis and medical and / or pathological treatment. Generate invoices and payment receipts. Make medical reports. Evaluate the quality of the service provided. Conduct statistics and medical research.
Personal and sensitive information for medical research and statistical purposes
The information, documentation, videos, etc., obtained from your treatment, diagnosis and / or condition, may be used for the purposes of preparing statistics and / or research related to our medical field (Otorhinolaryngology), in this case, based on the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS, the information dissociation procedure will be carried out, which means that the personal and / or sensitive data that you provide us cannot be associated with the owner or allow, for its structure, content or degree of disaggregation, its identification.
Limitation on the Transfer of personal and sensitive information
We inform you that your personal data may be transferred to external doctors, solely and exclusively for the purpose of making the medical presentation of a patient that deserves a transfer for comprehensive care. In this sense, your information may be shared with specialist doctors in the area and related to the diagnosis, treatment or medical procedures carried out, public and / or private hospitals, clinical laboratories, etc., when necessary for the presentation or achievement of the services that you request, as well as for the due fulfillment of the contracted obligations, as well as they may be sent to the Insurance Institutions and / or bonds at the time of making medical reports when required; and to the Authorities and / or Government Dependencies when legally requested to this Medical Office. If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent to do so with the understanding that you may express your opposition at any time.
Limitation of use or disclosure of personal and sensitive information
You can limit the use and disclosure of your personal and sensitive information through the following means: Submit a request in person and in writing at our office located in Centro Médico Conchita. Floor 1 - Office 3. Calle 15 de Mayo, Poniente # 1822, Downtown, Monterrey Nuevo León, Mexico. By email to the following address: dranadiarochal@hotmail.com Contact the telephone numbers: (811) 360 99 23 and (818) 084 26 89 Person in charge of processing personal and sensitive data: NADIA ROCHA MÉNDEZ
ARCA Rights (Access, Rectification, Cancellation or Opposition)
The exercise of your rights of access, rectification, cancellation and opposition or the revocation, in whole or in part, of consent, may be carried out by submitting your request in writing at our address addressed to the Responsible for the processing of personal and sensitive data, or by mail e-mail to dranadiarocha@hotmail.com or by calling the telephone number (811) 360 99 23 and (818) 084 26 89, with the understanding that once they have been reflected in a legal instrument or in any other physical, electronic document in any other medium magnetic or any technology, you will not be able to exercise any of the aforementioned rights over them, being able to do so only with respect to those that are kept in our database. If you request the rectification of your Personal Data, you must indicate the modifications to be made and provide the necessary official documentation to support your request. Our Medical Office, through the Manager, will respond to the email address that the owner of the Personal Data designates in their request, being able to indicate in it a different means to receive said response. A response will be made within a maximum period of 20 (twenty) calendar days or the maximum allowed by law. The response will indicate whether the request for access, rectification, cancellation or opposition is appropriate and, where appropriate, the determination will be made effective within 15 (fifteen) calendar days following the date on which the response is communicated or the maximum allowed by the law. The terms may be extended in the terms indicated by the applicable Law. The temporality of the handling of your personal data will be for a period of time in which the medical attention and / or treatment that is provided in our Medical Office subsists plus a period of 10 (ten) years after the last appointment or attention that has had by the medical and / or administrative staff, which may be extended when required by the applicable Mexican Legislation, and you may oppose their handling at any time you deem appropriate according to the mechanism indicated in this section, or at your case, at the moment in which said personal data is no longer necessary for the fulfillment of the purposes set forth in this Privacy Notice and the applicable legal provisions, which is why the personal data will be canceled, thus complying with the provided by article 11 of the Law.
Use of tracking technologies on the website https://www.otorrinodranadiarocha.com
When entering the website of https://www.otorrinodranadiarocha.com, the server saves the following information: the domain or IP address of the computer requesting access, the date of access, the HTTP response code, the page website from which you enter and the number of bytes transferred through the connection, browsing time on the Internet page, sections consulted, and Internet pages accessed prior to ours. The information stated is obtained for security purposes in the system, as well as to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing our Internet page, as well as offer you new services based on your preferences. The internet page https://www.otorrinodranadiarocha.com may contain links to external internet pages that do not correspond to the Clinic and, therefore, are not related to us. We recommend that you review and read the privacy policies, as well as the terms of use of these external websites before making use of them.
Modifications to the privacy notice
This privacy notice may undergo modifications, changes or updates and when this happens, we will modify the date of the last update. In order for you to be informed in this regard, we invite you to consult this Privacy Notice in the Reception area of our medical office.
Acceptance Privacy Notice
If you have any questions about this privacy notice or you do not agree with its terms, you must express your opposition by going personally to our medical office, or by sending an email to the address dranadiarocha@hotmail.com Otherwise, it will be understood that you have given your full consent.
Nadia Rocha Méndez Conchita Medical Center Calle 15 de Mayo, Poniente # 1822 Downtown, Monterrey Nuevo León, Mexico.
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